Policies


Purchasing:
To purchase an item for sale on one of our pages, you have several payment options.  You can click the "Buy Now" button, and be re-directed to Pay Pal's website.  On Pay-Pal's website, you can choose whether you want to pay with a credit card, bank transfer, or from your Pay-Pal balance.  

Non-Receipt of items:
The sewing machine instruction manuals on this site are digital media (downloadable documents or applications).  They are in PDF format. These items are available to you immediately after your payment is received. After you complete your transaction with PayPal, you should be redirected to our website, and there will be a web page allowing you to download the item. In case there is a failure in re-direction, we also send you an email with a link to your download page which you can save for future downloads. Sometimes, people do not get these emails due to junk mail filters: If you have any trouble finding the email, please check you junk mail. Also, the email will be sent to the email address that you provide us with - please verify that there is not a typo in your email address. Please contacts us right away if you cannot resolve message transmission problems on your own; we will help as quickly as possible - usually by sending the content with different means (often as a file attachment instead of a link). We will not provide refunds for the original purchase, but instead we will make every effort to deliver the content to you by any means possible. If you are in a hurry to get the product, and you decide to try again by making a duplicate purchase from our website, please let us know so we can refund the payment from one of the transactions. We will always refund duplicate purchases if they are accidental or intentional; we ask that you notify us if you have made a duplicate purchase.

Privacy:
No financial information is exchanged with the mysewingmachinemanual.com website; your financial info stays safe with Pay-Pal. For more information, see our Privacy Statement.

Shipping:
Digital items (PDF files) will not be shipped.

Returns:
Sorry, NO returns allowed for digital media / PDF documents ordered via this site. We offer a free preview of the sewing machine instruction manuals so you can see what you will be getting. You can also contact us at any time if you need assistance with your order.

 


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